Rants N Raves: Down with titles and barriers in social media!

3463288828_1d2148005a_oSocial media is a great unifying place where students, average people off the street, professionals, and rocket scientists can have an intelligent and innovative conversation about anything – and everything.

But what happens when we bring the traditional power hierarchies from real life into social media? You know what I mean and you’ve probably seen it happen, too. Someone may be brilliant in real life or in their niche, but their blog is blah; and when they arrive on Twitter or FriendFeed, they’re touted as the world’s expert on that niche in social media.

Why is this the case? Maybe we’re uncomfortable with the idea that this new, unchartered territory is fair game.

But we love this new expanse that is a professional and personal playground. Can’t we all get along?

Probably not. Remember Manifest Destiny? I see the same thing happening today where those who are experts in their real life niche or their personal/professional blogs begin to morph into using other social media tools and networks – and attempt to knock everyone else out of the way who has staked a virtual claim of knowledge and expertise. Some may expect to be able to transfer their authority from that niche across mediums.

However, we recognize that it doesn’t work in real life – most people aren’t equally experts in producing in TV, radio, and print. Why would it be so online? I actually don’t think it is. This is where our attempts to transfer real life hierarchies are pretty transparent.

Those who go by “guru” and “social media expert” and “ruler of the online universe” are probably those in real life who haven’t achieved their goal of an executive C-suite title yet. In my opinion, they’re just using these ‘titles’ to build up their cred online in hopes that it will knock out any other contender who has dared stake their claim in the new medium before – or better than – them.

We also have to carry some of the blame, though – how many times have you RTed “social media guru John Doe says the sky is blue”? I’ll admit, I have probably done it, too, although I try to selectively edit and not acknowledge or directly address someone as a guru, even if their tweet or original thought deserves a RT.

The beauty of social media is that we can engage without having a title – real or imagined. There are no barriers to participating in a conversation or even challenging the AP Stylebook. So let’s keep it this way! Don’t be afraid to challenge the status quo. Don’t let a title like “guru” or “expert” prevent you from staking a claim where you have true expertise and knowledge or keep you from  building a discussion. And please don’t put up barriers to prevent others from participating!

What other titles and barriers drive you crazy? Can someone realistically transfer authority across mediums?

danalewis1Dana Lewis is a writer and strategist who loves social media. Normally, she avoids titles like the plague and dislikes people who try to place her (and others) in a box. You can find her on Twitter or LinkedIn, usually instigating a conversation on #hcsm (healthcare communications & social media). She graduates with bachelors degrees in both public relations and political science from The University of Alabama in May 2010.

Note: Photo credit to “mringlein, FlickR Creative Commons.

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5 Responses to “Rants N Raves: Down with titles and barriers in social media!”

  1. Linda Ld Jacobson, APR  on August 5th, 2009

    Dana,
    A PR colleague of mine once tweeted that he had successfully convinced a client to engage in social media. I tweeted back something along the lines of, “You’re a social media guru now – quick, write a book.”

    All joking aside, I think those who accomplish quality work in their chosen avocations, real innovators and early adopters, do have something to say and can say it successfully in the social media stata. As far as touting themselves as the ONLY expert on a particular subject, I think not! That’s the joy (and the curse) of the citizen voice. The value is in the eye of the reader – something that no guru can control or orchestrate.

    I’m always amazed and delighted to read not only blogs but the comments that follow. THAT is what enriches the thought.

    @LindaJacobson

  2. Mike  on August 5th, 2009

    The general rule of thumb is that if you have to tell people you’re an expert, you’re probably not one. Some of the best digital marketers I have met don’t have a social media presence at all, so it is also important to remember that volume or quantity does not equal expertise.

    I blogged about this same topic yesterday, comparing social media agencies to the old medicine shows (http://blog.aldeneaton.com/?p=75). Although, Dana you said it much better than me. I enjoy your writing style and look forward to seeing more articles from you in the future!

  3. Tom O'Keefe  on August 5th, 2009

    Dana, I like it!

    One of the best parts of social media is that title doesn’t need to count. Sure, I follow some of the social media “experts” & “gurus” on Twitter and read their blogs, but some of the best exchanges that I’ve had on Twitter have been with job seekers fresh out of college or still in college like Sheema Siddiqi (@Sheesidd) & Sasha Muradali (@SashaHalima) and some of the best blogs are from people like David Spinks (@DavidSpinks) & Stuart Foster (@Stuartfoster) who are just now breaking into social media related jobs.

    So, who’s to say who an “expert” is, anyway? Personally, I think we’re all social media “learners”& “explorers”. For example, you definitely know more about health care & social media than I do, but you’re someone willing to discuss it and admit that you can always learn more about it through #hcsm.

    Thanks for a good post, Dana!

    Tom O’Keefe
    @TomOKeefe1

  4. Meredith Gould  on August 5th, 2009

    Many years ago, I started calling myself the Supreme Word Goddess of the Universe as a total goof on the title thing. Turned out to be a great screening device to weed out clients who were born without funny bones, poor things.

  5. DR. WHAW? – August 5, 2009 « One true sentence.  on August 5th, 2009

    [...] Down with titles and barriers in social media! by Dana Lewis — I love this!  Thank you, Dana Lewis, for articulating the idea that titles [...]


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