How to generate social content that gets clicked

 

Over the last two years, I’ve had the amazing fortune to work with more than 20 different organizations in helping them either develop their social media strategy, help them get smarter about online marketing or assisting them in developing social content.

That last one’s the tough one. As I’ve discovered, it’s not so easy to come up with content that piques customers’ discerning interests day after day. You can theorize all you want–when you’re on the hook to get it done, it’s hard. Anyone who says otherwise is flat out lying to your face.

But, there is somewhat of a method to this “madness”, as it were. At least when it comes to brainstorming and identifying those topics and issues that your customers care about.

So, today I wanted to share a list of approaches I’ve taken to brainstorming and generating social content with my clients and partners. Take a look at the list below and let me know what you think.

* Scan hash tags and search terms within your industry regularly on Twitter. See what issues are bubbling to the top and write about those.

* Scan Twitter lists within your industry. Find out what these key influencers and folks are talking about and consider weighing in with your two cents on those topics–and don’t forget to feature their tweets prominently in your post.

* Develop a list of 10-20 key blogs in your industry, put them in a blog reader and sift through them once a week. Find out what these people are discussing and take a contrarian viewpoint. Again, make sure you link back to the original post for which you’re taking a contrarian viewpoint.

* Scan LinkedIn Answers for common questions that are popping up on the platform. Better yet, take one of those questions that’s generating a decent amount of responses and build a blog post around it using the question and answers in your post (with links back to anyone who might have a blog)

* Search Quora for key questions that are emerging in your industry. Take a look at the answers to see if you agree. If not, build a post around what your answer might be.

* Aggregate and curate. Go back and review the blogs you follow. Find 5-10 posts around one key topic and create your own post with links back to those original articles.

* Review session topics at upcoming industry events and conferences. Or, monitor Twitter and other social networks for people who are talking about these sessions after the event. That will give you a pretty good indication which topics are hotter than others.

* Read articles in industry publications and news sites. See if there’s any bigger picture issues you could comment on in a blog post or video post. You’re just looking for a topic you feel strongly about–something you can opine about.

Others to add?

Note: Photo courtesy of matth2418 via FlickR Creative Commons.

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Echo1 5 pts

I got another one, keyword research aka "Google sktool'. Should not that be in your list? I mean you get a very good picture about the keywords you are interested in and there are so many other tools to discover keywords.

BethHarte 58 pts

Great tips, Arik. But they are begging me to ask...

Why not just ask customers what they want to read? (i.e. self-segmentation) Shouldn't we worry more about what customers would like to read to help them solve a problem or achieve a goal versus how many clicks there are?

I just get this overwhelming feeling that companies are still looking at social content as online PR "clips." It's not about providing content that helps or resonates, but being able to say "see all of our clicks, traffic, and retweets!"

What are you seeing? Is the perception of social content still very much "inside-out?"

Cheers,

Beth Harte

@bethharte

arikhanson 38 pts

BethHarte I don't think it's an either/or discussion. It's and. They definitely care about "hits". But, they are care about more bottom-line results, too. And, I agree with asking customers what they want to read/see, but sometimes that's easier said than done. Again, I think it's an "and" approach. Using some of the tips I've outlined above, but also asking customers directly. Good question!

adamsok 13 pts

Beth, Arik I think you both make some terrific points. Whether you are asking your customers directly or taking the scenic route with Linkedin Asnwers or Quora, the idea is that we are ultimately listening.

When clients say they don't have an idea of what to blog about, my typical first response is what is the last question a customer asked you on the phone or by email? We dig in from there.

It's funny though, when I am blogging for my small business blog there are articles that I feel will be insanely popular, but aren't, and others that I felt are duds, but get tons of traffic.

I guess all we can do is to continue to listen, test, and measure!

Thanks,

adamsok

arikhanson BethHarte

Conversation from Twitter

meetmikemorgan
meetmikemorgan

HinuteHau Thanks very much for the RT Hinurewa!

adrianchira
adrianchira

jacqteo Thanks for the retweet. Have a wonderful weekend!

martinwaxman
martinwaxman

RT spinsucks Great tips here for brainstorming on your online marketing strategy by arikhanson http://t.co/dcOGKSR

RadiantTribes
RadiantTribes

jaybaer Excellent. Thanks for sharing. I'm about a third of the way through the #NOWRevolution. Valuable insights for sure.

jaybaer
jaybaer

RadiantTribes Glad to hear it Ian.

ReganComm
ReganComm

Good stuff from arikhanson. How to generate social content that gets clicked: http://t.co/Ad04V8m #pr20

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  1. [...] How to generate social content that gets clicked: I’m not big on this idea of “generating” content just for clicks, but sometimes we all need a hand figuring out how to engage our customers and fans. Here are 8 good tips. (Communications Conversations) [...]