Has targeting mommy bloggers become cliche?

Wed, Jul 20, 2011

Blogger Outreach, Blogging

 

OK, I don’t usually use this space to rant. But today, I just need to something off my chest.

Targeting “mommy bloggers” has officially become cliche.

There, I said it. Man, I feel better.

What do I mean by that statement?

I had a conversation recently with a friend of mine and great mommy (she’d probably prefer “lifestyle” blogger) in her own right, recently about a pitch she received. The pitch involved some pretty nice tickets to a big event. I asked her how many pitches of this sort she typically received. She said about 10 a week.

10 a week? If my math is correct, that’s 40 a month and 480 a year (I know other bloggers get many more).

Wow.

We also talked about the kinds of pitches she typically receives. I started to note a common theme as she was rattling them off: Most involve some sort of free product or giveaway.

OK, understandable, right? That’s sometimes needed to get bloggers’ attention. I get it. But, I see a few trends that have continued to raise an eyebrow for me now the last few months:

Do “mommy bloggers” really have that much buying authority?

Sure, moms usually make the buying decisions around groceries and household products (not to mention their own purchases–hair, makeup, etc), but men factor in too, right? I mean, I’m a husband and a father. Last time I checked, I had a pretty big say in my household regarding what we buy and what we don’t. I’m not saying Mom’s don’t have a huge say (they do)–I just tend to think we over-exaggerate women’s buying influence in the household.

Does the “free stuff” approach really work?

I’ve listened and chatted with a lot of bloggers over the last few years (and not just mommy bloggers). When being pitched, bloggers now *expect* free products and services. And, over the last year-plus, the stakes have been raised to unprecedented levels (I know, blogging hasn’t been around that long, but still…). Not only do they expect free goods and services–they expect them along with VIP treatment, in many cases. That’s a big offer for brands (and in some cases, that big offer comes with a big price tag). Is it worth it? What are brands really getting in return? Not sure I have the answer, but for some of the giveaways I’ve seen, I’m sometimes left thinking “Was that really worth it for the brand?”

Back up: Is blogger outreach always the right approach?

Here’s where I think marketers/PRs have gotten a bit lazy. There are certainly instances where targeting mommy/lifestyle bloggers makes sense–when they’re your key audience as a brand, you could certainly make a pretty good case for getting to know these folks and getting them involved with your brand (i.e., not just giving them “free stuff”). But, again, I’ve seen a number of brands target mommy bloggers that just doesn’t make sense to me. Just because the mommy bloggers are there–doesn’t mean you have to go after them. Are they helping you hit your key audiences and helping you achieve your business goals? If not, don’t bother.

I’ve just heard a few too many examples recently of brands targeting mommy bloggers that made me say (out loud): Really? Are brands just targeting these bloggers because they’re one of the biggest forces online? Because of their online “reach”? Or, should they be re-thinking their marketing strategies and start implementing approaches that really help them hit their target audiences and further their organizational goals?

I may be way off here–would love to hear your thoughts.

Note: Photo is courtesy of ma che daverro via FlickR Creative Commons.

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MissyBerggren 5 pts

There are certainly as many different types of "mom bloggers" as there are women with blogs... and each person has their own standards of how they work with brands, what they accept, etc.

Looking at it from the blogger perspective, I am pretty picky about what I'll accept, review and possibly give away. I don't blog to review products. I don't blog to make money. And I write much more often about products I've paid for and tried on my own (certain foods, for example) than free stuff people want to send me. But that doesn't stop the pitches. You are right, I can't keep up with my e-mail. I can, however, use my own filter and judgment. I'd say about 20% of my pitches get a reply and maybe 50% of those see ink on my blog.

Do I believe other blogs I read have an influence on my purchasing, yes - in the same way as the people I follow on facebook and twitter do. Example: Last summer I purchased a butterfly kit at full price b/c one person blogged about how awesome it was & another person tweeted about their experience. One got it for free as a blogger, one paid for it. I paid for mine, tried it and thought it was so awesome I wrote about it and gave the company press because it was a great product... and then more people were exposed and said they might buy it because of our good experience.

Do I think most bloggers lose objectivity when they are rattling off about a brand and giving away some cheap item? Yes. Do I trust them? No. However, if I have been following them for years and trust their judgment and THEN they recommend a product, with full disclosure, then yes, it may influence my buying.

I hope the same is true with my readers - that they trust me and my motives. Bottom line: There are far too many mom bloggers who whore themselves out. And to your point - yes, far too many companies blindly targeting mom bloggers hoping for a few mentions or a link here or there. They end up in my trash bin. And I quickly "unfollow" any person (mom or not) who is ultimately only on the net to talk about products or make money.

sue_DesigEditor 5 pts

MissyBerggren thanks for adding your perspective Missy, good to hear from you

sue_DesigEditor 5 pts

Wow, what a great conversation here, and some very valid points.
1. Anyone who thinks a blogger in this genre is providing unbiased or journalism-like opinions is surely daft. That's the appeal: one woman's perspective. Perhaps early on those opinions were less commercial, but clearly the genre has been a victim of it's own success.
2. The value of a link from a popular, well-ranking blog has a direct influence on SEO.
3. Social influence is only recently being valued by SEOs, so as the algorithms evolve, we're liking to see greater attention paid to social influencers.
4. I agree men carry greater influence on bigger-ticket items, what economists would call durable goods, by definition lasting longer than 3 years. But it's not as if General Mills makes cars, so if you're marketing cereal and you've done your homework, and you (generally) disregard what the male lifestyle bloggers have to say because they're not in the cereal aisle. Then again, my husband's favorite food is cereal, so perhaps he should start an I-love-cereal blog, so I'd never have to buy another box!

keithprivette 49 pts

arikhanson I find this post very interesting and one that should get a little more attention than it does. It seems laziness has set in and people and companies DO NOT want to put the time and effort in to actually segmenting and targeting people on or offline for actual conversion. So you give a bunch a free stuff to mommy bloggers, what do you think is going to happen when they want more? Yeah they want free stuff still. How many people did they get to buy your products or services.....who knows probably because it was not an integrated effort to begin with, which is a lot of work too. But this work if done right and with a diverse set of skills and people can be accomplished. I do believe "mommy blogger" targeting is the easy and lazy way out.

Just to be totally open and honest too, I have NEVER, NEVER, EVER been pitched before! Guess what I probably have more on and offline influence or word of mouth or get people to take action or whatever you want to call it to get people to actually buy products and services than most "mommy bloggers". That is not bragging that is just facts of what people tell me and the things I track. I should not be to upset after all I am not a blogger.....

RebeccaAguilar 5 pts

Arik,

Very interesting observation. I'm a reporter and a blogger and I think there's a study ready to be done about "mommy bloggers." As journalists we're not allowed to take money, tickets, free passes, products etc, from anyone. You just can't remain objective when you've been paid with product.

Aren't some of these "mommy bloggers" concerned that by taking products it could backfire some day? Say a blogger endorses a product, but then that product is recalled or kills a kid? How does that affect the bloggers reputation?

Or lets say a "mommy blogger" endorses a product, but then the reputable, Consumer Reports gives it a thumbs down. Will that reflect badly on the mommy blogger?

Also just wondering how many of these "mommy bloggers" are in it just for the freebie stuff; the trips, jewelry, concert tickets, movie tickets etc. I just read another blog where some of the mommy bloggers get rather rough at blogging conventions. Wow!

http://family.go.com/blog/family_moms/are-mom-bloggers-the-new-mean-girls--829057/2/

I really learned a lot today from your blog. Thanks for the eye opener!

daddacool 5 pts

RebeccaAguilar Hi Rebecca, I'm not a journalist but have tagged along on a couple of press events for various things and in the UK at least the statement "As journalists we're not allowed to take money, tickets, free passes, products etc, from anyone. You just can't remain objective when you've been paid with product." just doesn't ring true when I see the goody bags journalists get, the wining and dining that goes on and the generally outrageous ligging that goes on.

Perhaps I'm being harsh but as PR companies are increasingly employing copywriters who produce press releases that read like articles, the amount of "churnalism" (barely rewriting press releases and passing them off as articles), are really causing problems for journalism as a whole.

Of course that's a side point to the issue at debate here, and yes, there are plenty of mummy bloggers in it just for the freebies but people aren't daft and they get found out sooner or later, much like the magazines that get an exclusive review and rate what eventually turns out to be a mediocre film/album/book very highly.

In the UK brands are currently working out what to do with bloggers and some are still just throwing products at people with very little research or thought. Hardly the bloggers fault and it can be hard to say no, especially during a recession when you've got small kids and no money.

The UK is currently having it's own disclosure issues in blogging, with some bloggers "forgetting" to disclose freebies or payments for posts done. The trouble is, when a dozen people post on the same topic and only one doesn't reveal a payment was made, again you don't have to be a genius to suss it out...

arikhanson 38 pts moderator

daddacool Are the rules/ethics different in UK? In the states, the journalists I know and work with may test and play with new products, but they don't keep them. They usually have to send them back or donate them to a cause. Interesting though--if the ethics are different, that might be a side blog topic all its own...

daddacool 5 pts

arikhanson There are currently only guidelines in the light of the Handpicked Media case ( http://www.oft.gov.uk/OFTwork/consumer-enforcement/consumer-enforcement-completed/handpicked_media/q-and-a/ ) but oour Office of Fair Trading has said it's only really looking at the PR companies and not the bloggers at the moment.

Currently parent bloggers are signed up to various voluntary disclosure methods to show that products have been provided for free (usually to keep, most parent bloggers in the UK wont accept review products if they don't get to keep them) or if they're paid to write a post. Having said that though, a lot "forget" the disclosure, especially when they're paid to tweet about a product. It's a bit like the wild west here at the moment.

Theres a good dissenting opinion here:

http://allthatcomeswithit.com/archives/3430

It deals with the issues quite well, especially the "journalism refugees" looking to make a fast buck out of parent bloggers.

lauraclick 141 pts

This is an interesting question and I think you might be right. I think corporations gravitate to the mommy blogger community because that's all they hear about in traditional media. Think about it - what other blogger demographics do you hear about through other media channels? The tech or entertainment blog sectors might be the only other ones that comes close.

Like any PR or marketing strategy, you have to think about your target audience. Sure, the mommy blogger community might be the biggest, but if they're not the ones who normally buy your product, then they're probably not the best group to target. On top of that, blog outreach is a time consuming endeavor. While I think it's a good approach, offering free stuff AND taking the time to reach out to bloggers individually and effectively will start to rack up the dollar signs really fast.

DPruden 5 pts

You raise a couple of very interesting issues. The first that comes to my mind is how truly objective any blogger can be when they are receiving a stream of free products and services (and in some cases straight cash) from corporate sponsors. With news that some video bloggers are now pulling down 6-figure incomes, and stories like yours suggesting the volume of goods being provided, it’s getting more and more difficult to believe that blogs are still providing us with unbiased opinions and reviews from our “friends”.

In regards to your question of whether we dads are being ignored by marketers -- I recognize the reported growth in the splitting of duties in the two-parent household, but perhaps that is meaning less and less in the face of the changing demographics of the American household. In 2010, according to the United States Census Bureau, nearly 34 percent of families with children had only one parent in the household. (That’s an increase of almost 15% since 2000). While there was a marginal increase in the number of those households headed by men, the vast majority of those households are headed by women. For those selling products for families with children, such numbers are hard to ignore.

arikhanson 38 pts moderator

DPruden Very interesting point. I hadn't even considered the single-parent households and the Census info is fascinating (man, is that high).

katgordon 6 pts

As owner of an agency that specializes in marketing to moms, I thank you for questioning mom bloggers as the holy grail. They're not. Only 1% of moms think blogs are the best way to communicate about a product, compared with 8% of women without kids. Brands still need to earn love the hard way: with a quality product backed by outstanding service. Pull that off + you will have people talking about you...with no freebies required.

arikhanson 38 pts moderator

katgordon Where did you get those numbers from, Kat? I hadn't seen those before.

katgordon 6 pts

arikhanson Hi, Arik. Forgive my delayed reply to this. The stats I cited are from a survey done by Prospectiv. You can read more about it here: http://www.mediapost.com/publications/?fa=Articles.printFriendly&art_aid=113786.

KristenDaukas 18 pts

I made this comment last week on another blog.. I've had my own "mom" blog for over 8 years (long before most of these moms even had an email address) and have always blogged about my thoughts on products,services, etc on what I was using. For free. Back then, it was to help all my friends who were just starting to have babies so I didn't have a million questions of what works, what doesn't, etc.

My bigger issue now (and yes, I agree with all of you) is that marketers and PR folks are so stuck in this "blog" only state of mind. I may not have time to write 500 words every day but I sure as heck am firing off about 15-20 tweets and or FB status and I guarantee half of them are my opinion on something. I think they really need to broaden who they're going after.

Bringing this into a "business" loop close --- it mirrors what goes on within the corporate world.. they're slow to adopt the newer means of communication.

arikhanson 38 pts moderator

KristenDaukas The times I've been involved with blogger outreach projects for my clients, I've been keen on thinking beyond their blog. True, that is their home base online and it's where the bread is buttered for the most part. But you're right--there are other ways they can influence and connect with their audience (for example, I'm much more involved on Instagram now than I am on Twitter)

kmskala 23 pts

You raise a good question and one that I've certainly debated recently. I think the main issue is that we constantly hear that "mommy bloggers" (I, too, despise that term) are the biggest and "most influential" group online. Brands with little-to-no experience in the online space automatically assume that's the group they need to target. The combination of inexperience and unrealistic expectations causes brands to do stupid things -- i.e. what you mentioned above.

The approach I take, which isn't brain surgery or ground breaking, is to focus on relevancy as opposed to reach. I don't want a blogger who simply peddles freebies and giveaways and I don't want one who does it for the exposure/monetary gain. I'm interested in those (regardless of age, sex, race) who are sharing relevant information that ressonates with what my customers are interested in talking about. And for me, it has nothing to do with what brand sells.

The goal shouldn't be about exposure, it should be about action.

Ari Herzog 129 pts

kmskala In the newspaper world, a travel essay is written by one of two types of reporters. One reporter pays her own way even when introducing herself as a reporter. The other reporter asks for, and receives, complimentary items or lodging stays. Even with disclosure, the first type of reporter evokes journalistic integrity whereas the second reporter shows that anything can be bought.

You care about the first reporter too, that information shared is relevant and resonated.

3HatsComm 768 pts

Think I agree, this savors a little of shotgun marketing. Bloggers with enough reach, who get on a 'list' become a target for marketing, whether they're the right audience or not. Not sure about the buying power and decision making, but you've got me curious.. I'm going to ask some of the parents I know how many 'lifestyle' and 'mom' blogs they read; I can already predict at least one eyeroll and a few head shakes. So yes, I do think we need to rethink some of these strategies and one of my first thoughts is this: SEO. What if the goal isn't necessarily direct sales but page rank? Maybe high-reach bloggers are being targeted for the link juice, the page refers to help with organic search, inbound marketing? FWIW.

arikhanson 38 pts moderator

3HatsComm I'm sure that's part of it with some brands. I know that's been a consideration for me in many instances--and I don't think there's anything wrong with that, in spots. However, you're right on with the "shotgun" approach. Let's get a list of the biggest mom bloggers. Send them some free stuff and wait for the juice/traffic. If used effectively, there's nothing wrong with that strategy. I've just seen some brands that don't have the strongest connection to a mommy blogger's readership do it. That's all.

jenzings 134 pts

In answer to the question "do mommy bloggers really have that much buying authority" I'd say yes. Nielsen's most recent study showed that due to several factors, including contributing more to the overall household income, women's spending power and influence over household purchases is actually increasing--not just in the US, but worldwide.

Looking at it another way, as you state above, women typically make the decisions for items like groceries and household products. They probably also bear the bulk of the decision-making process for items like school clothes, supplies, and their own clothing. Big ticket items (car, TVs, washing machines) are a shared decision. So looking at a percentage of decisions, quite a large portion is determined by the person who does the shopping. The overall budget decisions are most likely shared, but that matters less to a marketer than the selection process at the store. In other words, a marketer cares less about the "we will spend $300 a week on groceries" joint budget decision, than it cares about getting to the person in the store who picks up the $4.59 half gallon of Happy Farm Organic Milk (tm) and then chooses to go with the store brand paper towels to meet the budget.

Regarding the "does the 'free stuff' approach actually work" question, I'm reminded of a bit by comedian Rita Rudner (I believe) who made the observation that women will stand in line at the makeup counter to buy $50 worth of cosmetics that they don't need in order to qualify for the "free gift" of cosmetics that comes with the purchase. No, not everyone is susceptible to this, but I'm willing to admit that I've done this in the past, and I can't imagine I'm the only one. Whether it works out for the brand...I don't know. I think that's still being sorted out.

Sorry for the long comment. Good food for thought!

3HatsComm 768 pts

jenzings Heh, I just ordered some of my makeup/skin care online so I could customize that gift, no line, no waiting and 'free' shipping. Not sure I needed, but certainly wanted it.

arikhanson 38 pts moderator

jenzings Good point on the latter. I'd love to see research around that, but my guess is you're probably right. I know you're right about the buying decisions, too. I just get a bit frustrated as a Dad/guy sometimes. I'm personalizing this now, which I don't like to do as a consultant, but I think overall guy's get the short end of the stick when it comes to targets from marketers. We do have say. We do make decisions. We do have input. Probably more than you think. Again, I need to find research on the man's impact on buying decisions in today's household.

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