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3 big (ongoing) issues the recent Cracker Barrel social media crisis highlights

In case you missed it, Cracker Barrel fell victim to the most recent “internet mob” last week and had its

4 reasons your brand’s YouTube videos continue to fall flat

You know what’s really interesting to me about YouTube? There are seemingly two worlds: The world of influencers and “user”-generated

Why is good social media training so hard to find?

Go ahead. Google the phrase “Social media training Minneapolis.” What comes up? A couple academic institutions attempting to pull it

The biggest challenges facing today’s social media job seeker

I’m not a recruiter. I’m not a hiring manager. And, I’m not looking to hire anyone at ACH Communications (I

PR Rock Stars: 3M’s Heather Cmiel

I can’t really remember the first time I met Heather Cmiel. Which is kinda odd. Because Heather isn’t the kind